Maverick AI is a pioneering artificial intelligence platform created in Mozambique, dedicated to automating calls for businesses. Designed to meet organisations' communication needs, the solution makes it possible to extend contact with customers in a continuous, personalised and efficient way, without depending on traditional call centres. “I have always seen the world as my field of action. Even in Mozambique, thinking globally was never a choice — it was a necessity,” says Milton Domingos, founder and CEO of the brand. “That is why I founded Maverick AI in the USA, as a strategic decision to give credibility, scale and access to resources that are still limited in my country.”
The system uses virtual agents capable of making more than 10,000 calls in just 30 to 60 minutes, with natural interaction in 56 languages and accents. These agents call, speak and respond like humans, working 24 hours a day, seven days a week. The idea, Milton says, was born “after years of entrepreneurship and a striking spiritual experience in 2025, which made me realise that my mission demanded boldness and unconventional paths. I remembered the difficulties I faced in 2021, trying to automate customer service processes without resources. That was when I thought: what if there were an AI-powered automated calling platform, affordable for small businesses?”. With the support of his wife, Letícia Muchança, and his sister, Lígia Domingos, Milton turned the vision into reality. “Today, Maverick AI is more than technology — it is proof that great solutions can be born outside Silicon Valley. What makes me proudest is showing that, even coming from a country with few resources like Mozambique, it is possible to create technology with global impact. Innovation is born from vision, not from location.”
The platform's main advantages include a significant reduction in operating costs and overcoming the productivity limitations typical of conventional models. The solution integrates with WhatsApp, CRMs and diaries, offering features such as call recording and transcription, real-time reporting, automatic reminders, smart attendance confirmations and applications tailored to sales, collections, customer support and surveys.
In a short time in operation, Maverick AI has saved its customers more than 100,000 hours of manual work and has recorded efficiency gains of up to 95%. The technology is already used in sectors such as health, education, logistics, telecommunications, financial services and public administration. “My mission is to put the power of automation in the hands of those who need it most. To show that you do not need to have everything to start — but rather to start with what you have, with courage, vision and purpose. We are only at the beginning,” stresses Milton.
Headquartered in Maputo, Maverick AI positions itself as an example of technological innovation developed in Mozambique, offering businesses a scalable solution adapted to the current demands of the market.
